Clear data use, in plain language.
When you submit a transfer request, we use the details you provide to coordinate timing, communicate with you, and help finalize your plan. We don’t treat your information like a marketing list—support and coordination come first.
What we collect
- Contact details (e.g., name, email, phone)
- Trip coordination details you enter (date preferences, traveler count, pickup notes)
- Accessibility or special-handling notes, if you choose to provide them
How we use it
- To respond to your request and coordinate next steps
- To communicate timing and plan details needed for confirmation
- To provide customer support when you ask for help
Your choices
If you opt into email updates on the request form, we’ll use it to share coordination details related to your submission. If you’d rather limit communications, you can adjust your preferences in your next message to support.
Request coordination
Used to finalize pickup and arrival planning.
Support messages
Used to respond to questions you send.
Data protection
We take reasonable steps to protect your information.
Sharing information
We only share what’s needed to coordinate your request and provide the service you asked for. We don’t sell personal information.
Questions about privacy
If you want to ask about how we use your information for a specific request, contact our support desk and include the details you entered.
This privacy notice is intended as a clear, customer-friendly summary. For detailed legal terms, contact support.